Frequently Asked Questions (FAQ)

1. How can I place an order?

You can place an order directly through our website (www.elitefashionbd.xyz) by selecting your desired product and choosing Cash on Delivery.

2. Do you offer Cash on Delivery?

Yes, we provide Cash on Delivery (COD) across Bangladesh.

3. How long does delivery take?

Delivery usually takes 2–5 working days, depending on your location.

4. Do you charge for delivery?

Delivery charges may apply. However, during promotional campaigns, we often offer Free Home Delivery.

5. Can I return or exchange a product?

Yes. Products can be returned or exchanged within 3 days if unused, undamaged, and in original packaging.

6. How do I track my order?

Once your order is confirmed, our team will share a tracking ID or update you directly through Messenger/WhatsApp.

7. What if I receive a wrong or damaged product?

Please contact us immediately via Messenger, WhatsApp, or Email with order details and photos. We’ll resolve the issue quickly.

8. Do you sell original/imported products?

Yes, we sell premium quality sneakers, bags, and accessories, including imported collections.

9. Can I order through Facebook or WhatsApp instead of the website?

Yes. If you find it difficult to order through the website, you can inbox us on Facebook Messenger or message us directly on WhatsApp.

10. How do I contact Elite Fashion BD?

📌 Website: www.elitefashionbd.xyz

📌 Messenger: m.me/EliteFashionHub1.0
📌 WhatsApp:01515-213991